How Are Loyalty Professionals
Preparing for the Future?
9 am EST/2 pm GMT/10 pm SGT
During the webinar, we will discuss trends such as micro-targeting, why taking the lead with exceptional benefits for both brands and customers is important. We’ll explore how diversified reward options boost retention and brand success, as well as premium loyalty programs being a polarizing loyalty strategy.
To learn more join us for a live rundown of the Global Customer Loyalty Report 2024.
9 out of 10
companies plan to revamp their loyalty program, the number is still on the rise. Last year it was 8 out of 10
of companies believe that micro-targeting can positively impact customer retention and satisfaction
more revenue than cost is reported by the 90% of companies who measured a positive ROI of their loyalty program
Chief Strategy Officer
Head of Strategy EMEA
at Wunderman Thompson
This year’s report includes data from over 30 million loyalty member actions, 1300 minutes of qualitative interviews and survey data from 600 CMOs and loyalty leaders. Discover global trends across EMEA, APAC and North America.
Register for the webinar